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Privacy & Cookies Policy

Learn how PTSN protects your personal information and complies with data protection laws.

PT Sat Nusapersada Tbk (PTSN) and its subsidiaries are committed to implementing responsible management of personal information, complying with relevant personal data protection laws, and proactively responding to evolving information technology and business risks. We are dedicated to protecting any personal information shared with us.

This Privacy Policy outlines how PTSN collects, processes, uses, and stores personal information, and how that information is maintained. PTSN may update this Privacy Policy from time to time, and the latest version shall prevail. Please review this Privacy Policy regularly to stay informed of any updates.

Collection and Use of Personal Information

You may provide your personal information to PTSN when contacting us via the phone numbers listed on this website, browsing this website, registering interest, or sending an email. The personal information you provide is at your discretion and may include (but is not limited to) your name, mailing address (including postal code), email address, company name, employer, job title and department, telephone and fax numbers, cookies, and other personally identifiable information (collectively, "Personal Information").

Your Personal Information will only be processed, used, or stored for the specific purpose(s) for which it was provided.

PTSN will not ask for, and we request that you do not provide, any personal information that may reveal your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data concerning sex life or sexual orientation (collectively, "Special Categories of Personal Information"). If you choose to share Personal Information with us, DO NOT include any Special Categories of Personal Information.

PTSN will retain, process, and use your Personal Information until the original purpose is fulfilled, terminated, modified, or the contract between you and PTSN has been fully executed, expired, canceled, or terminated. Unless you agree to an extension or otherwise required by law, PTSN will securely destroy or delete your Personal Information after the relevant period.

International Transfer and Outsourcing of Personal Information

If required for business operations, PTSN may transfer your Personal Information internationally or outsource to third parties for services. These recipients or vendors will be contractually obligated to comply with relevant personal data protection regulations.

Such recipients may be located in countries where PTSN has affiliates or operations, including but not limited to countries outside of Indonesia. Where applicable, PTSN will conduct a personal data protection impact assessment prior to any such transfer, in accordance with the law.

Your Rights Regarding Personal Information

You have the right to access, update, or correct your Personal Information. You may also request that PTSN:

  • Withdraw or delete your Personal Information from our systems
  • Restrict or object to the processing of your data
  • Provide copies of your data (where allowed by law; an administrative fee may apply)
  • Transfer your data (data portability), where applicable

If you have concerns about how your data is being handled, you may file a complaint with the relevant data protection authority in your country of residence. To make such a request or for any privacy-related inquiries, please contact:

corporate.secretary@satnusa.com